The internet provides a vast market for your business, allowing you to reach new customers and service your existing customers more efficiently.

However, trading on the internet raises legal and practical issues which may not be addressed in standard terms and conditions. To promote the success of your business on the internet, careful thought should be given to these issues.

It is important that your terms and conditions are used in a way that ensures your customers are bound by them. Proper procedures should be adopted to ensure this occurs and should problems arise, you are able to rely on your terms and conditions to protect your business.

Selling to consumers

If your business involves selling goods or services to consumers, additional care needs to be taken. Over recent years there has been a steady increase in the level of protection that consumers are entitled to under statutes and regulations. A particular concern is the impact of distance selling regulations which can include sales concluded on the internet.

In such cases a consumer may have a right to cancel the sale within a 'cooling-off' period. Your terms and conditions should address this and other consumer protection issues directly to ensure your business complies with such statutes and regulations.

Let us help

Our experienced commercial solicitors can help you with the legal aspects of e-commerce. They can draft special terms and conditions and advise on how you can make sure that your customers are bound by your terms.

Contact Us Now

For further information or to arrange an appointment contact a member of the commercial team on 0115 9 100 200 or email commercial@actons.co.uk or fill in the contact form below.