When you own and run a business, disputes with your suppliers or customers can arise for various reasons. These disputes can often prevent you from concentrating on running your business. 

Disputes with suppliers and other businesses

You may find yourself in a situation where:

• A supplier has failed to deliver goods or services as promised 
• You are in disagreement about whose terms and conditions apply 
• You signed for and accepted goods that are faulty or not fit for purpose
• Returns to your supplier are not being accepted
• You provided goods and now the business is no longer trading

When trading relationships go wrong, we can advise you about your options for resolving disputes, ranging from informal methods of dispute resolution through to court proceedings. As commercial lawyers we understand that in some situations you may wish to preserve trading relationships if at all possible and a "sledge hammer to crack a nut" may not be the best solution.  

Disputes with customers

You may find that:

• A customer is refusing to pay
• A customer is claiming that the goods were not up to scratch
• You completed a contract with no complaints but the customer is now refusing to pay

How we can help you 

Our dispute resolution team have considerable experience of alternative dispute resolution methods, including mediation. If court proceedings cannot be avoided, we are there with you every step of the way.

Our expert team will let you know exactly what the most effective but least disruptive course of action is in your circumstances and will assess how best to resolve the issue on a commercial basis. 

Contact Us Now

For further information or to arrange an appointment contact a member of the dispute resolution team on 0115 9 100 200 or email dispute.resolution@actons.co.uk or fill in the contact form below.