As we’ve communicated throughout this outbreak, our key priority is the safety of our clients, colleagues and visitors.
On that basis, our reception is currently closed, and the vast majority of our colleagues are now working at home.
You can be reassured that following our recent major IT upgrade, our systems are more resilient than ever to cope with this situation. We all have full technical support in place, enabling us to continue providing you with the exceptional service you expect from Actons.
All our legal teams are available via direct phone calls, email and video call. Full details of all our teams’ direct phone numbers and email addresses can be found on the Our People page.
Helping Us to Help You
We are working hard to minimise any disruption for you. Please be patient with us whilst we all adapt to this new way of working together, as some matters may take slightly longer than normal.
To help us to provide you with the outstanding service you expect:
- Please give us as much notice as possible for any help or advice you need.
- As cheques are currently more difficult to process, please make payments promptly and electronically where possible.
- Any post is being processed and emailed to colleagues daily – but where possible, please use email.
Our main phone line remains open and currently, you will have the option of leaving a message for a call-back. To contact a member of our team directly, please call their direct phone number or email available on our Our People page.
We will, of course, keep the information and guidance on this page under constant review, and our website will be updated if our working practices change further.
We hope you all stay safe and healthy, and thank you for your patience and understanding at this unique time.
How to contact us
Phone: 0115 9 100 200 or by calling the direct number of our team members listed here.
I need legal advice for my business on the effects of Coronavirus
We know that the uncertainty and consequences that surround Coronavirus are a worry to many people in business. It may be that you are concerned about your people, commercial contracts, or even the ongoing viability of your business.
I need legal advice for myself and my family
We also know that you may be feeling anxious in the current climate. If you have any personal legal concerns or queries whether that’s on Wills & estate planning, probate & estate administration, moving house, a personal legal dispute or a personal injury compensation claim, please contact a member of our team, call 0115 9 100 200 or click here to send an email.
Posted on March 16, 2020